Georgia Power

As Sunday’s severe storm system exits the state, Georgia Power continues to work, repairing damage caused by high winds, downed trees and heavy lightning from the mountains to the coast. Since the beginning of the storm, power has been restored to nearly 170,000 customers as of 2 p.m. Sunday. The rapid results are possible through the hard work of repair crews as well as “smart grid” technology that enabled remote restoration and switching in many locations, even while the storm was underway.

The company monitored the storm’s progress throughout the weekend, with crews and systems ready to safely respond to issues to quickly restore power where damage occurred. As the storm moved across the state, damage assessment efforts followed, marking the first phase of the restoration process. Tree crews and repair teams quickly follow depending on the amount of damage and access to the area.

At this point in the restoration, damage assessment teams have reported approximately 110 broken or damaged poles, 300 spans of downed wire and dozens of damaged transformers. Some 1,300 individual cases of damage remain, which could include blown fuses, or other protective devices, or additional damage from continuing windy conditions. Crews continue to work to remove fallen limbs and trees and make repairs.

Georgia Power continues to remind customers that dangerous conditions exist following a storm, and to always avoid downed power lines and heed the advice of local, state, and federal emergency authorities in storm-affected areas.

Safety Tips for Customers and Crews
Watch for and don’t touch downed wires, and never attempt to remove tree branches from power lines. Downed power lines may also be hidden by debris or fallen trees after a storm
Watch for Georgia Power crews working across the state. If driving, move over one lane for utility vehicles stopped on the side of the road – it’s the law in Georgia.
Don’t step in standing water or saturated ground where downed lines may be present. They could be electrified.
Avoid chain link fences. They may be electrified by a downed line out of sight and conduct electricity over great distances.
Protect electronics and appliances. Disconnect or turn off any appliances that will start automatically when power returns to avoid overloading circuits when power is restored.
Take care if using a portable generator. Follow all manufacturer’s instructions, avoid using generators in enclosed spaces and be mindful of electrical safety. Click here for more safety tips.

Stay Connected & Informed:
Outage Alerts – Customers subscribed to our free Georgia Power Outage Alert service will receive personalized notifications and updates via text message. Check that your contact number is up to date to receive the latest information.

Social Media – Follow Georgia Power across Facebook, Instagram and X for storm tips, outage updates, customer service and more.
Outage & Storm Center – Available at www.GeorgiaPower.com/Storm, customers can visit this site to check their contact information is updated to receive Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can also report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.

Outage Map – Housed within the Outage & Storm Center, Georgia Power’s interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times. The map is updated regularly from teams in the field.

Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.

About Georgia Power
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America’s premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the company’s promise to 2.8 million customers in all but four of Georgia’s 159 counties. Committed to delivering clean, safe, reliable and affordable energy, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power offers rates below the national average, focuses on delivering world-class service to its customers every day and is recognized by J.D. Power as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the company on Facebook (Facebook.com/GeorgiaPower), X (X.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).